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Customer Reviews
Average Rating:
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18 months a bust - Customer service terrible - Dont buy Olevia
It seems like a lot of people have had problems with Olevia products right after the warranty expires. I purchased the LT37HVS and after 18 months the screen started displaying two horizontal lines in the center. I brought it directly to Olevia manufacturer in the City of Industry and after weeks of calling them for a status (poor customer service), they claimed the unit had a bad main board that needed to be replaced (I seriously believe they just looked at it and didn't even test it). $256 parts and $100 labor. After cost and tax we're looking at almost $400 to fix. I told Olevia not to fix it and to send it back to me. (On principle of course) I liked the picture but after this experience, it would be hard for me to buy another Olevia product again. I'm going to spend a little extra next time and get something with more quality. I recommend you do the same.
Rating: 
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Great bargain, until it dies on you.
What a great TV, I loved it, for over 8 months it was a fantastic set. DVDs look amazing, cartoons are so bright you need lights on to watch them or you will go blind. Lots of inputs I will never use. Want more positives, go read someone else. Want the skinny on the negs? It buzzes constantly, no matter what you do to the sound adjustments, it will buzz, forget trying to set the backlight to "Bright" the audio pays dearly for it. Even with the sound turned down to where you can't hear it, the buzz is there, loud as ever. Yeah, turning the backlight down helps, but then the TV is darker. I like it bright. OK, it's a minor thing, and for the price, I got mine for $980, small thing to complain about. BUT, after 8 months, the screen just went on me, I mean it is flickering like it wants to send me into a seizure. Picture is dark, screen is strobing, Tv is shot. From what I understand, Olevia has a problem with this in some of it's TVs. Hopefully the warranty is as good as everyone says. Get what you pay for, go buy a sony, at least they have someone at customer service to take care of you, and make sure you get an extended FULL REPLACEMENT warranty, not a repair warranty.
Rating: -
I got ripped off dont make the same mistake
Well I wouldnt give this any stars, i was all excited, because i got a good deal on this tv ($850) and I am in Iraq. So i was really looking forward to getting home and having this ready for me to set up and enjoy. Then a few hours later when i am talking to my wife online, she gets a call from the tv store. They dont have any of these tv's, so they want to substitute it with an LG372CD. Not even in the same ball park. If I wanted a cheap crappy lcd tv with very little features, i would have waited til i got home and went to wally world. They tried to convince my wife it was a much better tv and was a huge upgrade. When she relayed to them that i am not a crackhead they were going to take advantage of, they offered a zenith instead. I still wasnt buying that load. So i had my wife call amazon customer service and ask if it was standard practice for 3rd parties to advertise and sell items on amazon that they dont have. And they said it wasnt there problem, we had to deal with the tv store. So now i will never buy anything from amazon ever again. And the tv store treated us to a free downgrade to the LT237HVS. How nice of them, now i am left with only 1 hdmi input, and a much cheaper and older tv with less features than the one i paid for. I am beside myself mad, its a real shame i have to turn in my weapon and ammunition before i get home. So even though i paid for this model tv, i will never get to own it. Do yourself a favour, go buy it in the store or on ebay. These people are crooks. And they didnt even apologize for ripping me off.
Rating: -
Looks good out of the gate, but stumbles before the finish
I have purchased 4 Olevia TV's (from 27" to 42") and until recently I would have recommended them to anyone. First there was slow rebates, but I was aware of that problem when I made the purchase. Then it came time for service, and my experience was the same as recent reviews. They are very nice and promise to take care of everything... DON'T BET THE FARM. Just like others have said here, they say parts will be shipped (in my case on the 3rd) then a week or two later you'll find out that parts haven't shipped, or on back order. BIG HINT: If the manufacture of a product has major components on back order, your's is not the only one broke.
I've bought 4, but Olevia has got the last dollar from me and if you're smart they wouldn't get your first one. I think some retailers like Office Depot and HSN have dropped the line and just selling off stock.
DO NOT BUY! You have been warned.
Rating: -
Big red flag - don't waste your money - Syntax tests at your cost
It will work only until about one year for which there is a warranty after that it all depends on your luck. Mine stopped working at 14th month, took it to a local repair shop, low quality and unavailable parts, so repair was not possible except by Syntax. They ask for an arm and a leg to fix it on top of shipping this heavy junk, you are better off buying a well known brand with extended warranty.
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