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Customer Reviews
Average Rating:

Rating: 
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Disappointed
Was not what I thought it would be. Carried it on a backpacking trip last week, thought I had sent several o.k. messages and thought it was tracking me on my trip, I only had one o.k. message and no tracking, very disappointed in device so far.
Rating: 
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Lousy user interface makes it unreliable
I have used Spot for several months in my helicopter. Sometimes it works okay; often it doesn't. I have made many flights over rugged terrain to discover that my Spot wasn't in tracking mode. Many of my attempts to reassure my wife by sending an OK message failed to send any message. The problem is with the poorly designed user interface that depends on pressing buttons certain amounts of time. Also, the LED feedback is ambiguous: You can't tell the difference between tracking mode and check-in mode by watching the lights. This product is a great idea, but I can't understand how they could screw up the user interface so badly.
The website is just as bad. There is no way to find historical flights. It discards old tracking information with no way to get it back. I fear that if I crashed, the tracking data would disappear before someone could find me. Sometimes multiple flights get munged together into a big mess, and there is no way to sort it out.
I don't know how reliable the satellite and server technologies are, but the user interface is enough for me to reject this as something to bet your life on. I am getting a Guardian 3X installed in my aircraft because it is foolproof. It will work every flight, and there is no way to keep it from working. Also, the website seems much better. I'll probably get a new portable device for my survival kit; I plan to consider Spidertracks, a New Zealand product recently endorsed by Cessna. Maybe it won't have similar design flaws that could lead to tragic results.
Rating: 
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Spot Satellite Personal Tracker
The reason for purchasing the Spot Tracker is when I go sailing in the Gulf of Mexico. I have used it around home just to test it out. It really works good and family members out of state can keep track of my locations on their PC. The only reason I didn't give it a 5 star rating is because I haven't use it when sailing. I have no reason to believe it would not work perfect.
Rating: 
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Peace of mind in the wilderness
This unit provided peace of mind for our entire group during a wilderness canoe trip this past summer. We were able to keep our loved ones assured that we were O.K. and share our location with them every day, and we had the assurance that should something go wrong we would be able to summon help. Every message that we sent was recieved. The only reason I'm not giving it 5 stars is because you have to sit there and stare at blinking lights if you want to be assured that your message was indeed sent. Perhaps in future models they will have a "message sent" light that would allow you to be aware of that important fact without having to sit and stare at the unit. I would definately recommend this unit to anyone who is traveling to a region where cell phone service is spotty or unavailable.
Rating: 
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Very cool!
My company recently purchased four of these units for those of us who travel to remote areas where there is no cell coverage. So far, we have been very impressed with this little device!
It's great that not only can you send check-in messages to your friends and family, but you can see where you were, exactly, when you get home. The accuracy is unbelievable! I pressed the check-in button from several different locations across California, and later when I looked at the locations on Google Maps (with the link provided by SPOT) it was dead-on, precisely where I was - in every instance! It is so accurate that it literally pin-pointed the exact parking spot I was in when I left the office. If I ever need rescue, I know it will bring the search teams to my exact location.
The only drawback I have seen is that occasionally the website doesn't get updated with the messages, or it takes a long time. One day I pressed the check-in button 4 times during my journey and only 3 messages were posted online. Granted I did not have the unit in the best location (inside a truck). But knowing that when you send help and 911 messages it transmits much more often, I still feel very safe carrying the unit.
One thing to keep in mind: the unit requires an annual subscription of $100, and then if you want to use the tracking feature it is an additional $50/yr. But what is your life worth?
For the price and features, it is a MUST HAVE for those of us who go into the wilderness where cell phones don't work.