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Customer Reviews
Average Rating:

Rating: 
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No going back
I can't imagine watching TV the old way. The unit works perfectly and I highly recommend it. It's my favorite gadget!
Rating: 
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Had to send the unit for repairs
Tivo is a great service when it works, as is this DVR.
Unfortunately, the service stopped receiving program information after 10 days and now I am having to send the machine back to Sony for repair. Actually, Tivo says it is a Sony hardware problem. Sony says it is a server problem or some other Tivo service problem. But Sony will still let me send the unit to them to check. Now I am wishing I had a Tivo unit so they would not be able to pass the buck.
UPDATE: Sony Customer Service said it would take 6 days to get it back from repair. It actually took 4 weeks. (Tivo give me a one month credit for their service). I had to pay to send it to the only Sony Service Center in the country that repairs it.
But the good news, it does work now. So, I am happy and keeping my fingers crossed that it will keep working. The Sony Service Center said they made an "electrical adjustment".
Rating: 
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Love my TiVo, just wish Sony would deliver on USB use!
I love my TiVo, it was the best investment. I just wish I could use my USB ports on my box to output saved programs to a DVD writer, rather than to my VCR(old technology). Come on Sony, when is it going to happen? Instruction manual has no information on the use of the USB ports????
Rating: 
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Great little unit
I am currently getting digital cable and when I got this unit back in January 2003 my ONLY option was to use the infrared sensor. The infrared sensor is similar to a remote control as it transmits a signal to the cable box to change channels, etc. It is taped to the cable box so the tivo unit can change the channels on the cable box. The infrared sensor had SERIOUS problems with my cable. I missed about 25% of my shows due to the faulty infrared sensor set up. It mostly recorded the wrong channels. For example if I want to record channel 536, it might record, 53, 56, or 36, etc. (simply missing one of the digits).
The other option is the serial cable connection where it connects to the back of the cable box (if you have a serial port) and is able to change channels directly. This option only became available (for cable) in April 2003 when the new software for Home Media Option came out. Now I've switched to the serial connection and things are MUCH better. I never miss a show anymore and when I change channels using the remote control I can go through the channels MUCH faster.
If you are interested in getting this unit I would strongly urge you to use the serial connection as opposed to the infrared sensor (The difference between 5 stars and 2 stars). If you have cable or direct TV make sure you have a box with a serial port in the back of the box. For Direct TV, I've seen the serial port on some of the high end units (i.e. the HD direct TV receivers all have them). If you have to settle with the free (with rebates) direct TV receiver, it probably does not have the serial port and you might want to upgrade to one that does before you get this.
If you are using the serial connection, this unit gets 5 stars. The only drawback I see now is that the remote does not have a TV/VIDEO button. With the remote you are able to turn on the TV, turn up the volume, mute, but you can't switch VIDEO1 and VIDEO2, with the included remote. This is a big headache when I sit down after someone has just watched a DVD and I have to find another remote to change to VIDEO1.
Others commented on installing 2 hard drives to add to the memory. Understand that doing this voids the warranty and if you are a lifetime subscriber you will probably have to pay the fee ($249) again if something goes wrong with your unit. If you are still under warranty you might want to atleast wait until the initial warranty is up before installing another drive and voiding the warranty.
I would recommend this unit...
Rating: 
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The absolute best Tivo available.
I just wanted to mention one other reason why this is the best. This is the only 80 hr Series 2 Tivo that is designed to work with two hard-drives. This one therefore is easily upgradeable. Other Series 2 Tivos lack the appropriate power supply and brackets to support an additional hard drive.