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Customer Reviews
Average Rating:
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Good At First......Bad Ending for $200 remote
Well Let me just say that I was EXTREMELY happy at first with my remote and am now REALLY upset.
I thought the remote was easy to program and I loved the MACRO Functions.
My problem came 1 year into the remote's life when the buttons started going dead!!! My channel up button stopped working. I have to hold it for about 10 seconds before it goes up. The same with my System Control button #1.
I called Sony support and they said the control is only covered for 90 days.
So if you want to spend $200 for a remote that will last you 1 year, THEN THIS IS THE REMOTE FOR YOU.....
P.S. They offered to repair the remote for just $77 + $9 shipping!
Rating: -
Don't Buy
What a piece of junk! I love Sony products and have for over 20 years, but this remote is useless. The manual is impossible to comprehend,it took over 3 hours to program and it still wasn't right and Sony tech support is totally worthless. Thee remote is difficult to set up and use. As for battery life HUH! forget it I have to change them once a month or you can't read the screen. Also unless the remote is aimed directly and I mean directly at your equipment nothing works. Save your money, save your frustration buy te Logitech Harmony 880 now it's worth the money
Rating: -
Permanently frozen
Bought this unit ~2yrs ago. Worked fine for ~1yr then froze and never been able to reset / unfreeze even with Sony tech support. Unreliable product beware.
Rating: 
-
RM-AV3000T universal remote
I've decided to post my own thoughts on this remote, because I see so many conflicting (and often damning) things written about it.
I've been using the Sony for approximately three years.
The number of remotes it currently replaces in my home is 8, including the remote for my aircon. There has only been one command (didn't really need it anyway) ever from another remote that I have not been able to teach to the Sony.
Yes, it is rather large compared to other remotes, and unless it's placed on a surface you'll probably require two hands to operate it.
The backlighting could be brighter, but this would only eat into battery life.
The touch screen does get fingerprints on it, but these are easily cleaned.
A few more *hard* buttons on the unit would be appreciated as well, but I get around this by programming other buttons on the facia (such as *exit* *return* etc) for operations that are not needed for certain devices.
Battery life is pretty good: I change batteries about every quarter. You can save on battery life by limiting how long the backlight stays on during operation.
Now for the good news. Having the ability to create macros is brilliant: one touch to turn all your required components on, at the right spot, ready to enjoy viewing; and of course that same button will turn everything off again after you've finished viewing.
Teaching the Sony all your current remotes' functions is a breeze, and adding to or altering them just as easy.
You can change the *labels* of any button on the remote, except of course the hard buttons, although you can still make the hard buttons display differently on the screen.
I think for the price (about $320 AUD) it's very good value.
To get anything comparable, you could maybe purchase an Aeros MX-850, which seems to have even more flexibility than the Sony - but costs $1000 AUD.
I've been extremely pleased with the way my Sony remote performs. It does everything I ask of it and until curiosity gets the better of me and/or my finances improve, I'll stick with it.
POSTSCRIPT 25.1.2007. Bought Logitech Harmony 520 in October 2006. Setup is via USB connection over internet. First time on computer it took 2-4 hrs before I had everything fine-tuned to my specifications. Must know name and model numbers for each component - from owner's manual or rear of equipment. Ergonomically feels better in hand than Sony, more like traditional remote. Setup of *activities* is very easy, as is adding new devices etc. Ease of use is superior to Sony - might be something even your Gran could handle.
Overall, I have to say I've been very impressed with the 520, and this is at the lower end of models. The 880 and 890 feature bigger LCDs and the 890 has RF as well - meaning you don't have to have line-of-sight to activate controls. I believe Logitech's 1000i 3.5" touchscreen model will soon be available, which is something I'll definitely be watching out for. I'd recommend the Logitech Harmony remote system to all.
Rating: 
-
Really not that great
I am shocked to see that so many rave about this control. The only good quality about it is that it nicely takes the place of lots of remotes (which I kept losing). But the problems overwhelm its benefits.
First, it is bulky. It SUCKS for channel surfing. Not only is it inherantly two handed, it has a poor ergodynamic design even if you try to use one handed.
The buttons are tough to hit-it always seems like I would hit buttons 2-3 times and never get the right thing.
The batteries die in two weeks. You are a moron if you buy this thing WITHOUT buying yourself some fast recharging batteries.
Finally, they really need to offer a class on how to work this thing. I have a science grad degree-so I am somewhere between educated and uneducated, and I got very impatient trying to learn this thing. It took hours to just get the basics down. There is little online support and the instructions couldn't be anymore technical.
If you are the kind of person that loves to micromanage your equipment (lots of options), and you don't mind spending a few weeks reading the instructions and learning the thing, you will probably enjoy it. So if you are the kind that does computer programming or builds computers and audio/visual systems, you may enjoy that.
If you are like most of us, however, who have full time jobs and just want a control that you can get up and running in an hour, this is NOT the one you want. I bought the Logitech Harmony 676 and, though it is not without its limitations, is head and shoulders about this control and extremely easy to set up (plug it into the computer, tell it what you want to do without complicated programming, and its ready). It is also very ncie to have a one handed control.
I love Sony stuff, but this control is a waste of moeny for most people. If you are spending over a hundred bucks, it should make life easier, not more annoying and complicated.
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