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Customer Reviews
Average Rating:
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2 years and then repairs
It has been about two years since I purchased this HT system and I now stand a dissapointed man. I can only assume this system is no longer in production and it is probably a good thing. I have never owned any type of home theater system prior to owning the HT75 so of course I was blown away by the sound and quality of the sound. Fortunately I already owned a 300w amplified 10" subwoofer to make up for the lack of bass from the measly little 135w sold with the system. My family and I enjoyed countless dvd's watched on the system while it was in operation. However, there were many times when the dvd player would freeze up and shut off. I thought it was just a dirty disk but numerous times I took out whatever disk was in play, cleaned it, put it back in and still wound up with a freeze up at some point or another. I was always pleased with the sound quality but there again I have never had exposure to anything better, except the local movie theater. I felt operation was easy as well as setup but the remote was quirky if used for multiple operations such as the TV and VCR. I also didn't like the delay when loading a DVD considering the sony we have in the bedroom is 10x's faster. All in all it has been a good system for the power and price but finally the quality of the product has truly shown its colors. As of a little over a week ago my SC-HT75 bit the dust. While enjoying a little time with my PS2 the darned thing shut down with no warning. At first I thought I had sat on the remote or my son was messing with the remote but that wasn't the case. When I pressd the power button to turn it back on the red/green led power indicator lit up green but the system display posted a "F61" error code then it shut back down. The code means there is some sort of problem with either the speaker connections or a power supply component has gone bad. Well as it turns out, mine must be the latter since it doesn't work with all speaker wires disconnected. I have found that it may be nothing more than a $15 part failure plus labor to fix but I have decided to invest the expense into a whole new system consisting of separate audio/video components. I may at some point have it repaired and sell it off but I would highly recommend to anyone looking into this system or any other Panasonic system to do a bit of research before putting down the money for such a questionable system.
Rating: 
-
Piece of junk!!!
Like the other reviewer of this system, I bought it and in less than 1 year it stopped reading DVDs and CDs. The repairs on it was estimated to nearly $200, but the service provider said he couldn't get the parts so I was better off buying a new player altogether.
STAY AWAY FROM THIS PRODUCT!!!!!!!!! STAY AWAY FROM PANASONCIC PRODUCTS!! Poor quality and worse costumer service.
Rating: 
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good buy
i have had this system for 2 years now and it has been fabulous.Although by now i have used to the excellent sound quality, i remember watching pearl harbour & mummy 2. it was sensational.one of my friends bought it as well (after seeing mine, copycat!)his player sometimes freezes up. bad disc probably
Rating: -
Poor quality, bad customer support!
My wife and I bought this for our Christmas present. Five months later, after watching a couple DVDs a month, it would no longer read any DVDs or CDs. We called Panasonic, and they told us to take it in to their local certified repair shop. I took it in, and right as I walked to the door, the guy said he knew what the problem was because they had the same problem on a lot of the units, and he pointed to his back wall, which had a lot of this exact same model.
A *MONTH* later, after several phone calls back and forth, the repair people tell me that they can't get the parts they need to fix this DVD player, and that I need to call Panasonic and ship it back to them. I call Panasonic, and they told me that their repair people were supposed to send it in for me, since this is obviously a warranty repair. I expected the repair people to just take care of this for me.
So my wife calls the repair company, TV Unlimited in Sunnyvale and tells them what Panasonic said. They said they didn't want to deal with the shipping hassle, and hung up on my wife!!!
We called Panasonic and I explained to them that it is not right for me to have to pay $$$ or so to ship a defective unit back to them because their local repair facility was too lazy to do it. So they said they would have an area supervisor contact me.
It has now been two months without our DVD player!!! I am *NEVER* going to buy a Panasonic product again if I can avoid it because of their poor quality and customer service!
Rating: -
Where is my stuff?
Placed order on the 6th. Today is the 11th. Product was supposed to ship 1-2 days. I have recieved NO shipping information.
