HP 211 HP iPAQ 211 Enterprise Handheld

Electronics : HP 211 HP iPAQ 211 Enterprise Handheld

HP 211 HP iPAQ 211 Enterprise Handheld

from: Hewlett Packard



 : HP 211 HP iPAQ 211 Enterprise Handheld
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List Price: $449.99
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Binding: Electronics
Brand: Hewlett-Packard
EAN: 0883585366170
Label: Hewlett Packard
Manufacturer: Hewlett Packard
Model: 211
Native Resolution: 480x640
Publisher: Hewlett Packard
Studio: Hewlett Packard
System Memory Type: SDRAM



Editorial Review:

Product DescriptionWhether you're an IT manager or a mobile professional, you can maximize your business results with an organizer that makes the most of your on-the-go style. The powerful iPAQ 211 Enterprise Handheld will run your work applications and a broad range of third-party solutions. The large 4' touch screen means excellent viewing in a variety of light conditions. It has robust SDIO expansion and it lets you connect to the Internet and get e-mail, at the office and in Wi-Fi hot spots in airports, cafes, and hotels. Integrated WiFi - 802.11 b/g with WPA2 security Integrated Bluetooth v2.0 with EDR Marvell PXA310, 624MHz Processor 4 transflective TFT 260K color Display, 480 x 640 pixel (VGA) touch panel with LED backlight 64MB SDRAM main memory for running applications, 256MB flash ROM 2200-mAh Lithium Ion rechargeable, user changeable battery 24-pin docking connector, mini USB, Micro SD card slot Integrated microphone, receiver, two speakers, and 3.5mm 4 pin headphone jack Operating system - Microsoft Windows Mobile 6 Classic Dimensions - 4.96 x 2.99 x 0.63 Weight - 114.6 grams (3.68 ounces) with battery




Features:
  • Includes - AC Adapter with 6-feet (1.83 m) power cord, Smart connector sync/charge cable, stylus, and slip case
  • Use familiar applications including Microsoft Word, PowerPoint, and Excel
  • Synchronize e-mail and data with your PC via mini-USB or an Exchange server with Wi-Fi connectivity
  • Store business-critical information with high-capacity SDIO and CompactFlash expansion
  • Use headphones, a microphone, and other USB devices via convenient in/out ports





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Customer Reviews
Average Rating:  out of 5 stars

Rating: 4 out of 5 stars - Not bad
This is my first pocket PC. Seems pretty good to me but I don't have much experience with others.



Rating: 3 out of 5 stars - A few shortcomings, but they are major.
The HP210 / 211 / 212 / 214 could have been a truly great product. (They're all the same product: the different numbers indicate the channel and country; i.e., 210 US - Consumer, 214 - Asia, etc.) But it has a few shortcomings that, in my opinion, reduce it to an average product that should be considered carefully.

First, I am a big fan of PDAs and so-called smartphones and have been using them for years. None of them are perfect. In fact, most of them are far from perfect. In recent years the smartphone category, combining the cellular phone, the PDA and a camera, has really taken off. The standalone PDA is probably an endangered species and the HP211 could be the last of its kind. The emergence of the mini-laptop like the Asus Eee and Fujitsu U810 may, in fact, be the final nails in the coffin of the standalone PDA which I think would be a pity.

HP did a lot of things right with the HP211.

The screen is absolutely gorgeous. Photos and videos shine forth in all their glory. Glare from the screen surface has not been a problem. I have not tested it in direct sunlight, but it holds up well in bright daylight. The screen does require a fairly strong touch, but it is something you become accustomed to fairly quickly. Scrolling, however, in Internet Explorer seems to somewhat difficult. You have to apply firm pressure which the device may be interpreting as repeated taps. Something makes navigation in IE more difficult than it has to be.

For those who use the inking capability, once you get the touch done, it is a great experience. The Marvell processor is fast enough to make inking a delight. If you use an onscreen keyboard like TenGo, you'll be well impressed with how responsive the screen is and how fast your input can be.

Overall, the CPU powers the device with lots of horses to spare. And it is wonderful to have all that memory available, knowing as well that you can add humongous SDHC and CF cards as well. The idea that you can add 32GB of memory with 16GB card in each slot is mindblowing.

WiFi and Bluetooth capabilities are excellent.

The four function buttons are well placed and can be reprogrammed to meet your needs. On left side is another button that starts the recording function. The on/off switch is mounted on the front near the top right corner. While it hasn't happened to me, I am afraid it can be depressed accidentally, but the auto shutdown should render that moot even if it happens.

The D-pad is a major drawback and could be a dealbreaker for a lot of people. The designers lopped off the top of the D-pad. It is smaller than the right/left and down pads and, mounted just below the screen bezel, feels funny. It is also difficult to toggle precisely which is frustrating. As I use it more, it seems to be becoming more natural, but I consider it a dumb design move. I would strongly suggest that prospective owners either try it in a store or buy from a vendor with an excellent return policy.

The other major flaw - and this could be a deal-killer for a lot of people is the speaker arrangement. There are two speakers, but they do not work together at the same time. The front one is used only, as far as I know, with Skype. It has just barely adequate volume in a quiet room. If there's any kind of noise, forget it. By the way, the HP211 works very well with Skype.

The rear speaker is just plain horrible. It is inaudible even in a quiet room. It is unusable for playing back voice recordings and trying to use it for music or audio tracks on movies is unthinkable. You can also whistle goodbye to using it for voice prompts for GPS. In a unit this expensive, this design flaw is inexcusable. Making matters worse is that the headphone jack - which is, thankfully, a standard 3.5mm - is located on the bottom of the unit. I haven't tried it with Bluetooth headphones. one of the big pluses of a standalone PDA like this to me is the recording capability for quick notes. But if I can't hear them playing back without headphones, what good is it? Another reason for a standalone with Bluetooth is GPS. Obviously, you want GPS with voice prompts. But if you can't hear the voice prompts, what good is it?

Considering HP's legendary engineering, I am surprised these flaws made it into the final product, but they did and I think they greatly reduce the appeal of the product.

The unit is pretty big, which I appreciate because I want an ample writing surface and I have big hands. That's the good news. The bad news is that the surfaces are all slippery plastic. If you intend to use this unit without a case, I suspect it will become a casualty within a matter of days. Overall, the construction feels a little on the cheap side. Not awful, but it doesn't feel very robust either.

My primary reason for wanting a standalone PDA is to have a way (other than pen and paper) to take notes throughout the day. The HP211 fills this role well. I primarily use PhatNotes and TenGo. The HP211 screen provides an excellent inking experience with no vectoring problems. The stock Windows Mobile Notes and other applications and the letter recognizer also work well. It's a joy to have a ton of memory with the ability to expand to previously unheard of dimensions. The screen is a marvelous platform for viewing photos or videos. (The CPU, by the way, doesn't have quite enough ooomph to play video back smoothly. Using TCMP, I had lots of dropped frames.)

If I were ranking the device very narrowly, I would give it 5 stars without hesitation and then take 1 star away for the price, which I think is too high. Thus a net 4 stars. Because of the D-pad design and, in particular, the utterly useless audio, I can give it only 3 stars. Considering the high price in conjunction with these defects and I have to strongly urge that anyone considering this device consider it very, very carefully. One of the reasons I prefer Windows Mobile devices is the wide array of software available for them. The main reason for buying the HP211, on my part, was the large screen, which is admittedly much easier to work with than the one on my smartphone.

But at $400+ for the HP, there are alternatives and I suggest that they be considered. The Nokia N800 is less than half the price and provides WiFi, web browsing and email. The screen is great, though converting video for the N8*0 is dicey. The N800 offers SDHC expansion capability. The N810 adds a sliding keyboard. And both have a rudimentary camera which the HP211 should have, but doesn't. The big drawback to the N8*0 devices? They're Linux and apps are still relatively scarce.

On the whole, I think the HP211 is well suited for a notetaking function and moderately well suited for web browsing when Opera is installed. It is an adequate video platform. But the built-in speakers simply stink. The headphone jack is inconveniently placed and the D-pad is something of a design disaster.

The big problem is that there just aren't that many standalone PDAs out there running Windows Mobile 6 with a ton of memory and a great 4" screen. At half the price, I'd live with the problems. At $400+, though, I'm still wondering about it. My smartphone does everything the HP211 does: it's just smaller and more difficult to work on. Is the convenience worth $400+? I'm not sure yet, but am tilting toward saying "no".

Jerry







Rating: 5 out of 5 stars - My $0.02 Worth
I've been using Windows Mobile and Windows CE products for almost 10 years. I've owned the 4700, 2595 and now the 211. My wife has the 110. I use these devices extensively and have an entire workflow planned around it. It goes everywhere with me. My requirements are such that a converged device doesn't provide much use to me: processor usually too weak, memory too little, and definitely the screen too small.

I bought the 211 about a month ago. Here are my impressions:

- My first reaction was "BIG!". It is bigger than all my other devices. It's thick, more so than the 4700. The weight is ok, though. I don't think about the size any more. I've gotten used to it.
- The screen does require more pressure to operate, but again, I'm used to it now and it's forgotten. I haven't noticed different pressure reactions on different screen locations.
- The screen is perfect. To address previous comments about being able to see more stuff: I scan all my documents and commit to PDF. Everything. Then I sync to the 211's SD card. I have a lightweight PDF reader, and I can read PDFs easily without scrolling horizontally. I can't come close to doing that with my wife's 110, or my 2495. Yes, you can fit much more on the screen, and it's much much sharper than any other device. Yes, the unit takes advantage of the higher resolution: it's not just bigger pictures on a bigger screen, honestly. Having said that, it's up to the application to do that. Most do.
- I have *not* noticed any negative performance difference between this and my previous devices. It's as fast as my 2495 and my wife's 110.
- I have approximately 30 applications(!) on it. None have had compatibility issues. And because of the impressive amount of memory, I still have approxiamtely 55% of storage memory left.
- Yes, there's a proprietary cable for sync and power. However, there's also a mini-USB port, so the proprietary cables aren't necessary at all. I don't travel with them. I only use a retractable mini-USB for charging and synchronization. It's really not an issue.
- Battery life is better than the 4700 and the 2495.
- I love the buttons. I honestly don't understand the criticisms I have read about them. I'm happy.
- Bluetooth and WiFi have worked without any issues. My only complaint here is for WM6: it can't connect to my work WiFi network because WM6 doesn't support WPA enterprise.

Sorry for the rambling review. Just wanted to give my opinion on issues raised here. It's the perfect device for my requirements: no converged phone/PDA, and I don't need a camera. BTW, my employer gave me a 8525. I don't use it at all. It simply can't do what the 211 does.










Rating: 5 out of 5 stars - Great performance and great looking!
I have to admitt that this is my first PDA but I think I have enough computer technology experience to judge this as a wonderful product.
It's performance is outstanding. I have not only used all the applications that came with the PDA but two others that I find really interesting.
One is adding a Compact Flash GPS and using GPS Tuner software and what a great combination of hardware and software to have a superb GPS utility.
The other is using Remote Desktop to have remote access of the server I daily work with and it's just unbelievable how great it performs with this application.
Battery life is very good. Usually more than 7 hours without needing to recharge.
The screen and touch interface works perfect and the visibility is great for a 4 inch screen.
The only thing that I wished this PDA to have is an infrared port so I could use it as a remote control for my TV and other appliances but I still think this product well deserves a 5 star rating.



Rating: 5 out of 5 stars - HP iPAQ 211
Great product if your looking for a top of the line PDA. Great screen resolution, large spreadsheets are readable. Very usable for web browseing. Expensive, but worth it.



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Former congressman Curt Weldon is helping broker deals between Russian and Ukranian weapons suppliers and the Iraqi and Libyan governments as part of his new job with a private American defense consulting firm, Wired.com has learned.

Weldon, who is currently being investigated by the FBI over alleged corruption during his time in office, visited Libya in March to discuss a possible military deal, according to a letter describing the trip from Weldon to Defense Solutions CEO Timothy Ringgold. In May, Weldon, together with Ringgold and another company representative, traveled to Moscow to discuss working with Russia's weapons-export agency on arms sales to the Middle East.

Both trips were part of the company's effort to tap into the growing -- and often legally murky -- market for selling weapons from former Eastern Bloc countries to the Middle East and Afghanistan.

Curt Weldon
Ex-Rep. Curt Weldon, R-Penn., is helping broker deals between Russian weapons suppliers and the Iraqi and Libyan governments through his company, Defense Solutions.
Photo: H. Rumph Jr/AP

The Russians want to sell weapons to Iraq directly, but "must go slow on Iraq because of political reasons" and want to work with an "intermediary" like Defense Solutions, CEO Ringgold subsequently wrote to colleagues. "They have not spoken with any American company that can offer the quid pro quo that we can or that has the connections in Russia that we have," he boasted.

A few years ago, an American company proposing to sell weapons to Libya might have triggered a congressional hearing. So, too, would have a proposal to conduct arms deals with Russia, which the United States has accused of selling high-tech weapons to Syria and Iran.

However, U.S. government efforts to rapidly equip countries like Afghanistan and Iraq -- which have largely Soviet-origin weapons -- have created legal ambiguities and loopholes in export controls that didn't exist in years past and given rise to a new class of arms trade middlemen. So, even though both Libya and the Russian arms export agency are on official U.S. blacklists, government officials and analysts involved in weapons sales say the rules have become unclear as the push to equip allies in the global war on terror has blazed new but uncertain legal ground.

Eagerly stepping into that virgin territory is Defense Solutions, a Pennsylvania-based company that is carving out a small but lucrative niche in a new international arms bazaar. The firm boasts as its advisors a number of influential Washington insiders, such as retired General Barry McCaffrey, the former White House drug czar.

Helping the firm make key connections is Curt Weldon, a former Republican congressman from Pennsylvania at the center of an FBI investigation into alleged conflicts of interest during his time in office. Weldon, now a key executive at Defense Solutions, is working with the company to set up these weapons deals.

Defense Solutions has also proposed refurbishing Libya's BTR-60 armored personnel carriers, according to a sales proposal seen by Wired.com. Defense Solutions denies drafting a sales proposal to Libya.

It's an unusual, if not an entirely unexpected chapter for Weldon, whose time in office included frequent trips to Russia. As an influential member of the House Armed Services Committee, Weldon pushed for multibillion-dollar defense programs, like ballistic missile defense, and earned a reputation as a foreign policy gadfly, boasting of his contacts with officials in nations labeled by the administration as "rogue states" such as Libya and North Korea. Weldon's wild claims about a 9/11 cover-up and his sensationalist book warning of an Iranian terror plot, sometimes earned him official scorn and public ridicule, but it was accusations that he steered contracts to Eastern European businesses linked to his daughter's lobbying firm that drew the government's attention.

Weldon was voted out of office in 2006 just weeks after the FBI raided his daughter's home, and that of one of her associates.

Weldon did not respond to e-mails and phone requests to be interviewed or comment for this article. But in a 2006 interview, before the FBI probe was public, Weldon spoke enthusiastically about setting up a "front company" to work with the Russian arms agency, Rosoboronexport. Weldon hoped this company could sell weapons to the Middle East, and other regions, particularly to countries where the U.S. has strained relations. He claimed the director of Rosoboronexport approached him to work with "an American company that would act as a front for weapons these nations want to buy."

Weldon called the proposal an "unbelievable offer."

The administration, he acknowledged at the time, did not welcome the idea of an American company selling Russian weapons to potentially unfriendly countries. But two years later, Weldon, now a private citizen and chief strategic officer for Defense Solutions, appears to be working on precisely that sort of deal. And whether illegal or not, Defense Solutions' business represents a new phenomenon in the international arms trade business.

In years past arms brokers -- firms or individuals who serve as middlemen to facilitate weapons sales between countries -- were largely the stuff of spy thrillers. Unlike traditional American defense companies, like Lockheed Martin or Boeing, which typically sell weapons directly to NATO countries or other governments regarded as friendly to the United States, brokers are often small outfits run by people with sometimes questionable experience and reputations they will sell to anyone. One of the most infamous arms brokers, a Russian named Viktor Bout, is charged by the United States, United Nations, Interpol and others of funneling arms to terrorists and rebels around the world. He was recently arrested in Thailand. The United States is requesting his extradition on charges of supplying arms to a terrorist organization.

Two Marines lower the trim vane on the front of an Iraqi BMP-1 mechanized infantry combat vehicle that was captured during Operation Desert Storm. The American defense consulting firm Defense Solutions has proposed refurbishing Libya's aging fleet of BMP-1s. Defense Solutions denies drafting a sales proposal to Libya.

But ironically, Iraq has fueled a new market for these professional middlemen; the United States is funneling billions of dollars into modernizing Iraq's army so that the country's government can fend for itself after coalition troops withdraw. And Iraq's largely Soviet-equipped military is a natural market for Eastern European countries brimming with old or out-of-date equipment they would like to unload. The middlemen, in these cases, serve a key role by allowing the U.S. government to do business with an American company, which in turn buys equipment from Eastern Bloc countries in deals worth hundreds of millions of dollars, much of it financed with U.S. taxpayer dollars.

One of Defense Solutions' sales -- a deal to sell Hungarian-owed T-72 tanks to Iraq in 2005 -- was typical of these new foreign military sales. But on the more questionable side is the company's plans to work with Rosoboronexport, which is barred from doing business with the U.S. government, and Libya, which is still on the State Department's arms embargo list.

The Eastern European-Middle East arms-brokering business, while in some cases sanctioned by the U.S. government, has run into problems, including outright corruption and quality. Defense contractor Dale Stoffel, the president of Wye Oak Technology, and another American were gunned down in Iraq in December 2004 after Stoffel alleged that the Iraqi Ministry of Defense was involved in a kickback scheme. Like Defense Solutions, the company Stoffel worked for was refurbishing the Iraq's army Eastern Bloc equipment.

Another problem is quality. Weapons from the former Soviet Bloc, which the U.S. military euphemistically calls "nonstandard equipment," have been flagged as substandard, acknowledges Brigadier General Charles Luckey, who is in charge of security assistance at Multi-National Security Transition Command-Iraq. In an interview from Iraq, Brigadier General Luckey said: "One of the frustrating things about buying nonstandard [weapons], is that I'm the guy who has to deal with the fact that some broker I've never heard of allowed weapons to get to Iraq before they were inspected."

Defense Solutions is carving a new niche in the arms trade, selling Soviet-made weapons to Middle Eastern countries like Afghanistan and Iraq. Defense Solutions sold Hungarian-owed T-72 tanks to Iraq in 2005.

In one high-profile case, Iraqi officials alleged that a corrupt firm sold them $400 million in shoddy helicopters from Poland. More recently, a company led by a 21-year-old and a former masseur was offered a U.S. government contract worth nearly $300 million to sell ammunition to Afghanistan. The ammunition turned out to be outdated and of dubious origin and several people connected with the company have been indicted. A congressional investigation concluded that the company, which was on a State Department watch list, was able to take advantage of regulatory loopholes by using middlemen.

For those concerned about illicit arms trade, this new wave of weapons deals is rife with the potential for corruption and abuse, but for companies eager to pursue markets once regarded as dubious, it represents a lucrative business opportunity. The problem in these cases, according to those familiar with arms sales, is that it's no longer clear what's legal and what's not.

Rachel Stohl, an expert on international arms trade and a senior analyst at Center for Defense Information, says that in many ways, the rush to equip Iraq has led the United States to throw caution to the wind. She points to a report by the Government Accountability Office last year that found that some 190,000 weapons sold to Iraq have gone missing. "I think the reality is we won't know, until way after the fact, about all of these irregularities with the Iraq weapons provision program," she said. "We were providing them all these assault rifles that have gone missing. Why? They were not following the standard procedures that were in place."

But Iraq and Afghanistan aren't the only markets available to arms brokers like Defense Solutions. The gradual normalization of relations with Libya opens another door into a quasi-legal area of sales.

Like Iraq, Libya has a substantial arsenal of Soviet-origin military weapons, offering a potential market for brokers working with Russia and other former Soviet states. But even when there's not an outright ban, sales to the Middle East are often fraught with controversy, particularly to countries like Libya, which was under international sanction for more than a decade. Even as sanctions against it have been lifted, European companies proposing to sell arms to Libya have faced steep criticism, particularly since the country is still ruled by dictator Muammar Gaddafi, who took power in a military coup in 1969.

While the United States lifted Libya's "state sponsor of terrorism" designation in 2006, other restrictions, such as on the sale of arms, remain in place. A State Department spokesperson confirmed that exports of "lethal munitions" to Libya, such as tanks or related equipment, are still banned, although sales of nonlethal equipment are now allowed on a case-by-case basis.

In late March, Weldon traveled to Libya for a weeklong trip at the invitation of the Gaddafi Foundation, a group run by the son of Libya's leader, and the chairman of Libya's foreign affairs committee, according to the report he sent to Defense Solutions (.pdf), a copy of which was obtained by Wired.com. The trip reports states: "Agreement reached for Weldon to quickly return to Libya for meetings with son [of Libyan leader Gaddafi] Morti regarding defense and security cooperation."

A document dated April 16, just two weeks after Weldon's trip, outlines Defense Solutions' proposal to Libya to refurbish the country's fleet of armored vehicles, including its T-72 tanks, BMP-1 infantry fighting vehicles, and BTR-60 armored personnel carriers. A copy of the sales proposal, also provided to Wired.com, is on Defense Solutions' letterhead, appears to bear the signature of company CEO Timothy Ringgold, and is addressed to Libya's defense procurement council. "Defense Solutions is committed to delivering a full end-to-end solution to its clients," the proposal states. "Besides refurbishing these vehicles, we are capable of providing a full logistics support package, including a two year supply of spare parts, maintenance and repair services, and operator, maintenance, and repair training."

In an interview with Wired.com, Ringgold admitted that he's interested in doing business in Libya and confirms receiving Weldon's trip report from Libya, but denies drafting or signing an arms-sale proposal. "I've never made such a document to Libya," Ringgold insisted, after being read the proposal, and told that his signature is on it.

In addition to the Libyan arms-deal document, Wired.com has also reviewed copies of e-mails from Ringgold discussing the Libyan deal.

While Ringgold denies proposing an arms sale to Libya, he is open about speaking with Rosoboronexport, which has been on a U.S. government sanctions list since 2006, after the Russian state agency allegedly violated the Iran and Syria Nonproliferation Act. An April e-mail provided to Wired.com describes Ringgold, Weldon and Stephan Minikes, a senior advisor to Defense Solutions and a former ambassador, meeting with Rosoboronexport. The conversations included a number of potential deals, including supplying Mi-17 helicopters to Afghanistan and spare parts for Iraq's infantry fighting vehicles. Ringgold wrote to colleagues following the visit, describing the meetings as a "spectacular success," saying the Russian agency "has the ability to undercut all cost proposals from brokers."

Ringgold confirmed those discussions and said that his company has sought to do business with Rosoboronexport. Asked whether Ringgold considers his dealings with Russia to be legal, he argued that U.S. companies could work with Rosoboronexport on a "case-by-case" basis. "The particular purpose of the meeting we had -- and I want to be crystal clear -- was in response to a U.S. government requirement," he said.

A number of officials at the State Department and in the Pentagon, when contacted for this article, could not say whether working with Rosoboronexport is legal or not. A Pentagon spokeswoman said she was familiar with the issue, but deferred the question to the State Department. When asked about Rosoboronexport's status on the blacklist, John Herzberg, a State Department spokesman replied: "What's on there is on there."

Asked whether, given the ban, there was any way a company could legally work with Rosoboronexport, as Ringgold suggested, Herzberg provided an equivocal answer. "At the stage of the process we're at, I'm unable to give you an answer," he said. "You can try elsewhere in government, and maybe they'll be braver than me."

In an interview from Iraq, General Luckey conceded it was a murky area, but said, "My understanding is they are currently on our no-go list."

The confusion over debarred parties has even led the U.S. government into its own legal tangles, according to Jim McAleese, a Washington attorney who specializes in government contracting and foreign military sales. Because the Russian government violated U.S. nonproliferation laws, even NASA had to go to Congress to ensure it could work with Russia on Soyuz flights to the international space station. "What I'm warning you about is, don't be surprised by the confusion," McAleese said. "There are a whole bunch of different statutes that were adopted piecemeal and were never intended to be reconciled."

But it's the very ambiguity of the law that troubles those who monitor export control. "It's highly unusual to do anything with the Russians, particularly Rosoboronexport," said Scott Jones, director of Export Control Programs at the Center for International Trade and Security at the University of Georgia.

Legal or not, reputable American companies simply don't want to work with banned entities, Jones said, for fear of risking their reputations and business. "Even if it's not an outright prohibition, most companies don't want to put themselves in a liability situation that has really bad PR … and they stay away from it," Jones said. "But if that's your business, pimping out arms from the U.S. or Russia, that's the way it works, and you push as much as possible."

Finding any U.S. defense company working with the Russian government at this point would be "remarkable," Jones added.

In the meantime, the future for Weldon is unclear. The FBI investigation continues and Weldon's former chief of staff recently pleaded guilty to a conspiracy charge and is cooperating with the government, notes Melanie Sloan, the executive director of Citizens for Responsibility and Ethics in Washington, which filed a complaint against Weldon in 2004. Sloan speculated that Weldon may be charged with "honest service fraud" for misusing his office for personal gain. "It's an easier standard than bribery," she said. "I wouldn't be surprised [if he's charged] with bribery, but I think it will be honest services fraud."

Ringgold insists that he and Weldon are on the right side of the law. "Everything we do is in strict compliance with international and U.S. law and we operate only in the best interests of the U.S. government," he said. "I didn't serve 30 years in the United States Army to throw that away on a whim."

Asked if Weldon is still working for the company, Ringgold replied: "Absolutely, proudly so."


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The upcoming Patch Tuesday collection has no critical-level entries, according to Microsoft information released Thursday afternoon.



(Source: Citrix) The Service and Support Professionals Association (SSPA) has released a groundbreaking white paper outlining the 6 hardest-hitting issues facing support executives today. The SSPA worked closely with customer service and support executives across multiple technology-related industries to identify these key obstacles to success:

1. What are the support impacts of ever-increasing technical complexity on margins and customer satisfaction?
2. Are we running out of margin-improvement opportunities?
3. How do we defend against maintenance-contract price pressure to drive new service-revenue opportunities?
4. How do we make good service translate into market-share advantage?
5. What is the future as we move from fixing problems to driving product value?
6. What are the challenges of offshoring support and how do we address them?






HP 211 HP iPAQ 211 Enterprise Handheld

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