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Customer Reviews
Average Rating:
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Great item, horrible service
I have loved my sony since the day I got it. I loved the size, the shape, the design. What I didn't expect was to up grade my computer and have it not work with the sony book store. FYI - 64 bits is bad, but in the words of the "customer service" person "I could call Microsoft and down grade my system." Ya, thats an option. Oh, and there is no update on when it will be compatable. I also got to sit on line with there "Live Assistance" for a half hour with an response. Not very "live" to me. That really put me in a great mood. By the way, no it doesn't state that it needs a 32 bit system on the system requirments on line, but I was assured that it was in the manual. Really? They KNEW that there system was out of date, but still didn't work to correct it when Amazon had a system with internet capablilties? I took a gamble on Sony, because I liked it better, and I figured that it might make it. I see now that it is always going to lag behind and they don't have the capabilities to catch up with Amazon. I don't recomend this product to anyone. It really is too bad, because it is beautiful and convient. I just wish the company had better customer service.
Rating: 
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Sony eReader
Decided to try the eReader in order to evaluate for education. It took just a few tries to get adjusted to controls. The quality of the print is exceptional. Battery life is very long. I took advantage of the free downloads (all classics) to try it out I also bought some other titles including duplicates of print books I already owned for comparison.
I actually ended up preferring the electronic version to the print version. You can start and stop easily, change books and resume at each spot effortlessly, and, best of all, carry around one object that has many books on it. That is the promise that the eReader fulfills.
Rating: -
worth it.
whenever I take out my E-Reader, someone seems to ask "what is that?"
then they ask "how much did it cost". when I tell them, they want to know was it worth it.
my answer is always yes, absolutely yes.
I originally bought one because my job causes me to travel a lot, because of that I wanted a convenient means of passing time while on long flights. I used to just bring a book, but 9 hour flights with layovers in multiple cities meant I'd go through five or six books in one trip. so I bought a Sony E-Reader and can carry sixty books in less space then a paperback.
"why not a kindle?" simple really, the places I usually go it's wireless features are useless.
In a nutshell the Sony E-Reader does what I need it to do, and does it very well.
Rating: -
Great Concept - Hardware Unreliable
I received this as a gift and loved the idea! I do a lot of travel and this is the perfect concept for me - small, lightweight, with endless possibilities. I quickly and easily downloaded my 100 free books and bought a few more. I also loaded up a SD card with my favorite reading music to have the full experience!
I put the reader in my drawer - could not wait to use it on my next trip. When that time came, I got it out of the drawer and it had a frozen screen with stripes all over it. No amount of resetting or trouble-shooting could fix this problem. So - net - I have this great, cool device - and have not yet been able to read a single book!
I just got off of the phone with Sony. The parts are covered in the warranty, but I will have to pay to ship it to them and cover any labor costs. This really upsets me. You pay for a high-priced device, don't even have a chance to use it, and it's already not working/unusable. This is obviously a hardware issue and I should not have to pay anything to get it fixed. But I have no other choice. Very disappointing. If I had to do it all over again, I would not take the chance on this device.
Rating: -
Very good, but poor craftsmanship where it really counts
I bought the Sony PRS-505 mainly because Kindle isn't available in Canada, and Sony is. The readability is fantastic, the pricing of the books is certainly higher than Amazon, but not outrageous.
All around I was happy until... the power switch wore out. Not from extreme use either...typical use turning on and off by the side of my bed.
To continue to be able to use it I plug into a USB to turn it ON, turn sleep mode "OFF" and leave it on all the time, otherwise there's no way to turn it on without plugging it into the USB!
Wouldn't it make sense that the one button you actually need every time you use the device would not be made from such cheap plastic that it gets destroyed after 1 months use?
Gripe wise - the books are overpriced and until the next firmware update comes with the new ePub format you'll be locked into the Sony bookstore, which wouldn't be so bad if you couldn't get the same books for 10-30% cheaper at Amazon.
Kudos-wise, the display is fantastic, nice leather cover, very comfortable to read with and the design doesn't have any distractions - I'm not nuts about the keys on the Kindle.... I just want to read.
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Fanny's
